sticker & label
metalized foil labels
food labels
digital label printing
bottle labels
pharmaceutical labels
barcode labels and plain labels
address labels
variable data printing
toiletries labels
promotional sticker
warranty / security stickers
cosmetic label
product label
car window stickers / windscreen stickers

  FAQS

Pre-sales Questions
Who is labelhaus.com.my?
Please refer to labelhaus.com.my company profile.
  • labelhaus.com.my is a collaboration of a team of professionals who are dedicated to meeting your expectations. We offer competitive pricing for online ordering with the quality and commitment of people who care.
  • Monday to Friday:
    8:30am - 5:30pm
    Malaysia Time (Kuala Lumpur, MY : GMT +0800)
    Saturday:
    8:30am - 1:30pm
    Sunday, Public Holidays and Festive:
    Office Closed

    During working hours, you can call our business hotline @ +6.03-6259 5233 for any of your printing needs and order enquiries. After working hour, you can still reach us by dropping us an email via our online form and we shall to respond to your inquiry at our soonest possible.
  • Any jobs that come in before 12.00pm each day except weekend during working hour will be going through our job process verification line on the same day. A proof will be prepared within 3 hours if your files have been prepared properly. If there is a problem with your file, we will contact you immediately to keep your project moving forward. For more detail schedule, please refer to timeline needed for each different printing sizes needed.
  • We provide high quality color offset printing, digital printing and inkjet printing using Computer-to-Plate technology
    Offset Printing includes:
    • • Full color Sticker Label
    • • Full color Pharmaceutical Labels
    • • Full color Warranty & Security Stickers
    • • Full color Metalized foil labels
    • • Full color Barcode Labels & Plain Labels
    • • Full color Cosmetic Label
    • • Full color Food labels
    • • Full color Address labels
    • • Full color Product Label
    • • Full color Digital Label
    • • Full color Variable Data Printing
    • • Full color Car window Stickers & Windscreen Stickers
    • • Full color Bottle Labels
    • • Full color Toiletries labels
    • • Full color Promotional Sticker
  • Please refer to each different printing sizes needed in our services provided.
    We specialise in four colors (CMYK) offset for all of our products. This enables unlimited brilliant color combinations with finest printing quality.
    Yes. We have all the above capabilities. We also assist our customer for more complex customised projects that require special inks, different binding techniques, finishing options and more. Please go to our printing service page and fill out the request for a quote.
  • Each printing project will have different production schedules. For more detail schedule, please refer to timeline needed for each different printing sizes needed to avoid the delay in your printing.
  • We practice the printing industry standard that allow for a variation amount of +- 5% over and under on quantity. Nevertheless, we will make an effort to keep our production to meet your exact order.
  • The best way to order multiple orders is to order each item separately. Each sizes have different printing timeframe. You can give your elements similar names so that we know they are related and we can try our best to put them all on the same production schedule so that they can be delivered at the same time.
  • No. Every file we received and screened through will be immediate process if there is no problem with your file. Thus, it is no possible to have different finishing once printing process started.
  • Yes, we do handle customize projects. Just go to our contact form page and fill out the request for a quote. Be sure to indicate the finished size you desire.
  • Yes. We can do a simple design for you with a small fee, kindly contact us for more details about the design service.
  • No. You have to furnish us a complete set of artwork materials such as all texts and images.
  • No. All artwork uploaded or received from you will be send for printing without a proof checking in labelhaus.com.my.
  • We prefer to accept artwork in
    1. Adobe Illustrator (.ai) version 10 and above
    2. Adobe Acrobat Document (.pdf) High resolution
    We discourage the use of JPEGs because most of the time they cause quality issues.
  • You can send us your file via few options:
    1. http://www.yousendit.com (capability to send up to 100mb/file for free)
    2. Drop us an email . . . email address (for file less than 10MB)
    3. Send us your CD-Rom, floppy disk, Zip disc or Jaz disc if you are not sending the files electronically to our office address.
  • Please allow a 1/8" bleed if possible around all four sides of the page layout for bleeds
  • It is preferably not to compress or zip the files that you upload or e-mail to us. For larger files of more than 10Mb, we encourage the use of http://www.yousendit.com
  • We strongly recommend producing all your image files at 400 dpi and all text files at 500 dpi. To be sure we have an exact match to the type you want, we ask you to supply us with the fonts or "create outline" when saving your artwork in adobe illustrator.
Label haus is One-Stop Online Printing Service Providers In Malaysia
ADDRESS: 10 & 12, Jalan Tago 7, Taman Perindustrian Tago, 52200 Kuala Lumpur, Malaysia.
TEL: 03-6272 3032 • FAX: 03-6273 2032